FAQ

Dk 990 FAQ — Your Questions, Answered

This page covers everything dk 990 users ask about daily — from password issues and referral bonuses to bet settlement and promotions — all answered clearly and in detail.

7
FAQ
24/7
Live Support
Bengali
Language Support
Password Referral Promotions Settlement Account

You can view your full betting record and transaction history on dk 990 from the account dashboard. After logging in, click the profile icon in the top right corner and select "Betting History" or "Transaction History" Choose.

Betting History: Each bet shows the date, event, amount, odds, and result. You can filter by the last 7 days, 30 days, or a custom date range.

Transaction History: View full details of every deposit, withdrawal, and bonus credit. Each transaction comes with a unique transaction ID — if any issue arises, contact dk 990 support with that ID.

The same information is available on the mobile app under the "History" tab in the bottom navigation bar. Records are stored for up to 6 months.

The dk 990 referral program is genuinely rewarding. When a friend signs up using your referral code and makes their first deposit, you both receive a bonus.

Steps to claim your bonus:
1
Log in to the dk 990 app or website and copy your unique referral code (Profile → Referral).
2
Send the code to your friend and ask them to use it during registration.
3
Once your friend makes their first deposit (minimum ৳100), the bonus will be credited to your account.

You earn for every successful referral ৳50 to ৳500 in bonus (based on the referred friend's deposit amount). There's no cap on the number of referrals — the more you refer, the more you earn. Bonuses are typically credited within 24 hours.

Forgetting your password is common on dk 990 — no need to worry, getting back in is straightforward.

Step 1: Go to the dk 990 login page and click the "Forgot Password?" link.

Step 2: Enter the mobile number you used to register. dk 990 will send a 6-digit OTP to that number — it typically arrives within 30 seconds.

Step 3: Verify with the OTP and set a new password. Your password must be at least 8 characters — a mix of uppercase, lowercase, and numbers is recommended.

If that mobile number is no longer active or you are not receiving the OTP, reach out to dk 990 directly via live chat or support@dk990.com. After verifying your identity, the support team will manually reset your password — the issue is usually resolved within 1 hour.

For your security, dk 990 recommends changing your password every 3 months.

Yes, dk 990 offers several types of daily activity bonuses.

Daily Check-in: Log in to dk 990 every day to earn a check-in bonus. Log in 7 days in a row and the bonus grows each day — starting at ৳10 on day 1 and going up to ৳100 by day 7.

Free Spins: dk 990 regularly offers free spins on select casino games. These appear as banners on the promotions page or the app's home screen.

How to participate:

  • Log in to the dk 990 app or website.
  • Go to the "Today's Offers" section on the home page or visit the Promotions menu.
  • Tap on the available offer and click the "Claim Now" or "Activate" button.
  • Bonuses are usually credited to your account instantly.

Each offer has its own expiry date and wagering requirements — it's worth reading the details before you activate.

If a match is cancelled or suspended due to bad weather, pitch conditions, or any other reason, dk 990 follows a specific policy.

If a match is cancelled (before it starts): Your full stake will be returned to your dk 990 account. Refunds are typically processed within 24 hours.

If a match is abandoned mid-game: In this case, the outcome depends on how much of the match was played.

  • For cricket: if the result is determined by the Duckworth-Lewis method, that result stands as final on dk 990.
  • For football: the result generally stands if 75+ minutes have been played.
  • If insufficient play has occurred, the stake will be refunded.

If a match is postponed and played the next day, dk 990 generally waits 48 hours — if no result is available by then, your stake is refunded. For specific details, contact Terms & Conditions See.

All dk 990 promotions and offers are available in one dedicated place, but there are multiple ways to access them.

Where to find it:

  • On the website: All active offers are listed in the "Promotions" or "Offers" section on the home page.
  • On the app: Tap the "Offers" icon in the bottom navigation bar — all active promotions are listed there.
  • Notifications: Keep notifications enabled in the dk 990 app and you'll be alerted the moment a new offer becomes available.

How often it's updated: dk 990 adds at least 2–3 new promotions every week. During major cricket or football tournaments, special offers go live almost daily. The weekly reload bonus drops every Monday, and weekend special offers are published every Friday.

Expired offers are removed automatically, so make it a habit to check back regularly.

Per dk 990 policy One account per person Not allowed. Each person may only hold one account — having two can result in both accounts being suspended and balances forfeited.

However, two members of the same household Different person Family members (e.g. father & son or siblings) can each hold a separate dk 990 account using their own mobile number and National ID — this is perfectly fine.

Not permitted:

  • Opening two accounts with the same mobile number.
  • Creating multiple accounts with the same national ID.
  • Opening an account in someone else's name for your own use.

If you accidentally created two accounts, contact dk 990 support right away — the team can merge accounts or resolve the issue for you.

No results found
Try different keywords or contact our support team directly.

Learn more about dk 990

Dk 990 is one of Bangladesh's most popular online betting platforms. Thousands of members join every day to bet on everything from cricket and football to lottery games. We've compiled the most frequently asked questions about dk 990 right here on this FAQ page — so you don't have to contact support every time.

New dk 990 members often ask about password recovery, referral bonuses, and bet settlement. Existing members tend to ask about promotion updates and the multiple accounts policy. This page aims to answer all types of questions transparently.

Use the search box above to find your question by keyword, or use the category filter to browse questions by topic. If you still can't find an answer, reach out directly through the dk 990 support channels below.

Support Ecosystem

All the Ways to Get Help at dk 990

Smart FAQ Search

Just type any keyword into the search box above to filter related questions — it's the fastest way to find anything about dk 990.

Live Chat Support

Dk 990's Bengali-speaking support team is available 24/7, with an average response time of just 2 minutes — so any issue gets resolved fast.

Detailed Guide

Dk 990's Terms & Conditions and Payments page cover full details of each feature in Bengali — most of your questions will be answered there.

Push Notifications

Keep notifications turned on in the dk 990 app to get instant alerts on new offers, bonus credits, and important updates.

Email Support

For complex issues, write to support@dk990.com with full details. dk 990 typically responds with a thorough answer within 2–4 hours.

Safe & Transparent

Dk 990 believes members have the right to full transparency. The FAQ, Terms & Conditions, and all policies are clearly published.

Don't have an account yet? Get started today

Signing up with dk 990 is free. Open an account in just 2 minutes, claim a 100% bonus on your first deposit, and enjoy the best betting experience in Bangladesh.

Free Registration Mobile Pay Payment 24/7 Bangla Support 18+ Verified
বাংলা